Install and configure Customer.io SDK/CLI authentication.Use when setting up a new Customer.io integration, configuring API keys,or initializing Customer.io in your project.Trigger with phrases like "install customer.io", "setup customer.io","customer.io auth", "configure customer.io API key".
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Updated Mar 11, 2026, 05:33 AM
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---
name: customerio-install-auth
description: |
Install and configure Customer.io SDK/CLI authentication.
Use when setting up a new Customer.io integration, configuring API keys,
or initializing Customer.io in your project.
Trigger with phrases like "install customer.io", "setup customer.io",
"customer.io auth", "configure customer.io API key".
allowed-tools: Read, Write, Edit, Bash(npm:*), Bash(pip:*), Grep
version: 1.0.0
license: MIT
author: Jeremy Longshore <jeremy@intentsolutions.io>
compatible-with: claude-code, codex, openclaw
---
# Customer.io Install & Auth
## Overview
Set up Customer.io SDK and configure authentication credentials for email, push, SMS, and in-app messaging automation.
## Prerequisites
- Node.js 18+ or Python 3.10+
- Package manager (npm, pnpm, or pip)
- Customer.io account with API access
- Site ID and API Key from Customer.io dashboard
## Instructions
### Step 1: Install SDK
### Step 2: Configure Authentication
### Step 3: Verify Connection
For detailed implementation code and configurations, load the reference guide:
`Read(${CLAUDE_SKILL_DIR}/references/implementation-guide.md)`
## Output
- Installed SDK package in node_modules or site-packages
- Environment variables or .env file with Site ID and API Key
- Successful connection verification output
## Error Handling
| Error | Cause | Solution |
|-------|-------|----------|
| Invalid API Key | Incorrect or expired key | Verify key in Customer.io Settings > API Credentials |
| Invalid Site ID | Wrong site identifier | Check Site ID in Customer.io Settings |
| 401 Unauthorized | Authentication failed | Ensure both Site ID and API Key are correct |
| Network Error | Firewall blocking | Ensure outbound HTTPS to track.customer.io allowed |
| Module Not Found | Installation failed | Run `npm install` or `pip install` again |
## Examples
### TypeScript Setup
### Python Setup
## Resources
- [Customer.io Documentation](https://customer.io/docs/)
- [Track API Reference](https://customer.io/docs/api/track/)
- [Customer.io Status](https://status.customer.io/)
## Next Steps
After successful auth, proceed to `customerio-hello-world` for your first API call.